All of us hope never to fall ill, but this would be wishful thinking. When we do fall ill, we expect our doctor to be able to help us to tide over the crisis. However, it is a sad fact of life that most of us spend more time selecting a hairstylist than we do in choosing a doctor! Such an anomalous situation often results in our being unhappy with the medical care we receive. Invariably, patients stick to one doctor, even when they are not very happy with him, simply because their family has been going to him for years; or because "he knows my case". Others select a doctor on the bases of capricious reasons; for instance, because "he treated my cousin's friend's case successfully" ; or because " he is supposed to be the best " . However, such reasons do not lead to efficient ways of finding a good doctor.
The perfect doctor would treat you as an intelligent person, have plenty of time, as well as infinite wisdom, charge low fees, be totally honest yet compassionate, have a conveniently located clinic and understand your emotional as well as medical problems. While you may never find such a doctor, you need to keep your picture of your ideal doctor in your mind when you are looking for the physician of your choice.
First of all, you need to find a primary-care doctor; i.e., someone who will provide medical care for your whole family; carry out regular checkups; and treat common illnesses. Such a doctor is a usually a general practitioner ( also known as a family physician in today's trendy world) , or a general physician . Women may prefer a gynecologist, and for your children you may choose to go to a pediatrician. A primary care doctor is trained to recognize common health problems in the patient as a whole; in other words, his "specialty" is comprehensive care of a patient, either on a short or long-term basis.
choosing a good primary care doctor is perhaps the most important step you can take to insure that you get good medical care. A primary care doctor is much over a quick fix 'craftsman' for an acute illness; he can become your healthcare partner in the long haul...helping you to establish your health goals and periodically evaluating how you're doing while treating any illnesses that come up along the way. Ideally, a primary care doctor can offer you the following benefits:
- A good starting point in the healthcare system. Whatever your concern or problem may be, your primary care doctor will either be able to either treat it or determine precisely when and where to send you for specialized help. In either case, you have the distinct advantage of a physician's expertise, and any trips through the medical 'maze' will be less confusing for you...and less of a hassle.
- Preventive healthcare. Your primary care doctor can help you with disease prevention, as well as prompt intervention during any illness.
- Continuity of care. You and your doctor can develop and sustain an on going health partnership. He will get to know your concerns, and you won't have to repeat your history each time you fall ill or need treatment. Your primary care doctor will know you as well as any chronic problems or potential troubles you may be facing. He well also be familiar with your family history.
- One stop shopping. You can consult the same doctor for a variety of conditions, and often, he can treat both you and your family. Your family doctor can take you and your family through pregnancy, childbirth and childcare; instilling the concept of good health at an early age.
- Lower cost and convenience. Primary care doctors usually serve large populations of patients, so they encounter and become familiar with managing the most common medical maladies. They have been trained to diagnose and treat a wide range of conditions cost- effectively. And, in most cases, it is easier to gain asses to a primary care doctor than a specialist, since general practices are usually geared up for maximum efficiency.
An assurance of continued health may be the most valuable benefit of teaming up with a good primary care physician. Your lifestyle plays a major role in shaping your health and well being in the long run. You, in tandem with your doctor, can define your health goals, analyze your habits and get started on the basics to maintain or improve your health, now and in the future. Your working relationship with your doctor can help prevent serious illness from developing down the line apart from enhancing your well-being, the quality of your life, and your independence for years to come - the biggest benefit of all.
Your primary-care physician should be someone who will coordinate and oversee your overall medical care, referring you to a specialist only if needed. It is not usually a good idea to consult the "top" specialist for every problem, though this seems to be have become fashionable these days- for example, rushing to a neurologist for a headache such a step can actually lead to your getting poor care ! Specialists often order unnecessary tests (which could be expensive and painful) to rule out rare diseases (after all, they are specialists, and they can not afford to overlook any possibility, however, remote it may be, while making a diagnosis !).
The best time to find a doctor is when you don't need one! This statement may seem paradoxical, but finding the right doctor when you are ill becomes much more difficult, because of the stress of the illness - as well as the pressure of time. Ask your friends for recommendations. A good source of referrals can be nurses and other paramedical staff. If you have a friend who is a doctor, seek his advice as well.
The yellow pages can also serve as a useful source of possible names if you need to make a comprehensive list. You can phone the doctors on your list. Although it may appear unorthodox, "telephone shopping" can provide you with a lot of useful information about individual doctors practice, including details of clinic timings, fees, qualifications, hospital attachments, special interests. After all, if you are willing to research which travel agent will give you the best deal on a holiday trip, then isn't it worthwhile researching into whose hands you are going to put your life in ? You can learn a good deal about the doctor and his practice, even before you actually meet him , by merely telephoning and asking the right questions.
While it is true that A lot of mediocre doctors flaunt posh clinics, the setting in which the doctor functions can reveal a lot about him. Is the clinic located in a decent building? Is public access easy? Has the doctor bothered to provide the basic amenities you need ( e.g., drinking water, comfortable seating )? What kind of reading material is kept in the waiting area? (Old and torn magazines should qualify as a negative mark . Patient educational literature and current issues of health magazines indicate that the doctor respects your waiting time and wants to use it to educate you). Are the office staff member helpful? How do they answer the telephone? How do they treat other patients ? you can learn a lot about a doctor and his practice from the personality of his workers: remember that efficient, caring physicians tend to hire competent, friendly personnel!
During the first consultation, not only should the doctor get to know you and your medical problems by examining you, but you should also get to know a lot about him. Such a initial assessment is important in answering the following vital questions: Are you comfortable with him? Does he explain the details properly? Does he use relevant teaching aids? Does he ask for your views? Does he listen to you carefully?
A concerned doctor will organize the clinic and its functioning so as to minimize your visits- for example, blood samples can be collected in the clinic itself, to be forwarded to a reliable laboratory, so that you don't need to go there yourself. Similarly, A lot of obstetricians provide the facility for ultrasound scans in the clinic itself, so that patients need not run around from one place to another.
While looking for the ideal doctor beware of quacks! While A lot of of us tend to be overawed by a long list of alphabets behind the doctor's name, you need to remember that not all of them are legitimate degrees. For example, A lot of doctor's will use the 'embellishments' FICA (USA) and FRSH (London) to give the impression that they have been trained abroad. These acronyms are not qualifications- they merely indicate memberships in a society abroad, which are open to anyone- even a barber- on payment of a nominal fee, can acquire such memberships!
Useful criteria to consider while selecting a doctor are as follows:
- Is the location of the doctor's clinic important? (in other words, How far do I have to travel to see the doctor? Is it convenient for me? Is there parking space?)
- Is the hospital to which the doctor admits patients important to me?
- Are factors such as the age, sex, race, and religion of the doctor important?
- Do I prefer a solo consultation or a group practice?
- Do I have to choose a doctor who is covered by my insurance plan?
- Is the doctor duly qualified and in which field? For example, a patient with a heart problem may prefer to see a cardiologist, rather than a general physician.
- What days/hours does the doctor see patients? Are the timings convenient to me ?
- Does the doctor ever make house calls?
- How much in advance do I have to make appointments?
- What is the length of an average visit?
- In case of an emergency, how fast can I see the doctor?
- Who takes care of patients after hours or when the doctor is away? At this stage, one may well pose the question: what are the attributes of a perfect doctor? In my opinion, a perfect doctor is one who:
- is respectful and treats you with dignity;
- makes you feel welcome;
- treats over the symptoms;
- recognizes the expertise of the patient;
- listens to you, explains the relevant facts, asks you questions and answers your questions;
- makes home visits if you require them, or arranges for another doctor to visit you after hours;
- uses pictures and diagrams to explain complex medical terms;
- explains everything, including diagnosis, procedures, treatment and what you can expect in the future;
- is easy to talk to and gives you clear - cut information;
- is open to discussion about alternative systems and is willing to refer you to say, a natural therapist;
- is interested in you, is down-to-earth and treats you as an equal;
- prescribes medication that you can afford;
- fits you in if you are really sick despite a tight schedule ;
- is up-to-date with the relevant information;
- refers to various sources (e.g., books, journals, internet )to clarify information;
- refers you to an appropriate specialist when required;
- refers you to other support services or self-help groups;
- phones back when additional information or tests results are obtained; and
- gives adequate consultation time.
Next